Team Account and Accommodation
Self-service makes life easier for you and the teams alike.
Registered teams can log in at any time to manage their registration and orders, enter player lists, and book products, accommodation and transport directly through the registration system.
As an administrator, you can then use the information collected to plan both the dining halls and the accommodation assignments. Once ready, it can be published to the teams in their team account.
Here you'll find guides describing some of the features of the team account and how to assign accommodation.
Team Account - Features and Overview
Let teams edit their own registration
Don't waste time manually editing the teams' bookings or information. With the team account, every team gets their own login so they can edit their registration and book extra products themselves. You can, of course, choose to turn off editing if you'd rather teams didn't make changes on their own.
Collect requests for special diets
Alongside their accommodation bookings, teams can also enter information about any special dietary needs among their participants. As a tournament, you decide whether only fixed options can be chosen or whether free text is also allowed.
Every dietary entry is linked to a specific participant's name.
Communicate through one channel built into Cup Manager
When you send an email to teams from Cup Manager, it also lands in a message center inside the team account. Teams can ask you questions through that same message center. The advantage over regular email is that every message is tagged with the relevant team, so you get all the context you need as soon as you open it. It also means teams can easily reply to the confirmation emails Cup Manager sends automatically whenever something in their registration changes, as well as to the mass emails you send to all registered teams to remind or inform them of something important.
Team managers and guardians
Whoever completes the registration can add team managers and guardians in the team account. Anyone added as a team manager automatically receives an email with their own login to the team account, where they can do the same things, but only for the team or teams they manage. This lets a club with many registered teams share the responsibility for booking accommodation and other tasks among several people, instead of leaving it all to a single treasurer.
Players and dispensation requests
Team managers can enter the squad list themselves through the team account. You decide what information is required for each player, but the most common fields are name, date of birth and shirt number.
Since they enter a date of birth, the system can calculate each player's age and determine whether they're too old to participate without a dispensation. You can choose to require the team manager to apply for dispensation directly on the page where they add the player.
You can then view all dispensation requests in the system and choose to approve or deny them.
Skip logins with magic links
Nobody likes keeping track of passwords, and to spare team managers that hassle, we've made it possible for administrators to send emails containing magic links. A magic link is unique to each recipient and lets that person access, for example, their team's player entry without having to enter a password.
Perfect for easily reminding teams to fill in their squad list, or for tournaments that have chosen not to activate the team account.
Bookings - Features and Overview
Booking accommodation and participation fees
Inside the team account, teams can book the options you've set up yourselves. We call these options participation fees. You decide which participation fees are available to book. Each participation fee has its own price and a maximum number of bookings, so you never end up overbooked. You can also require that every participant book one or more specific participation fees, and Cup Manager will help the team manager make sure everyone has booked accommodation.
New: Hotel bookings
In addition to regular participation fees, we've built a system that lets teams easily book a set of hotel rooms. Teams can search for hotel rooms for, say, 15 people, and the system will show the cheapest room configuration at each hotel, whether that's 5 triple rooms or a mix of different sizes.
You always stay in control of how many rooms of each type are available.
Sell t-shirts and other products
Besides accommodation and participation fees, you can also sell other products such as t-shirts, disco tickets, extra match balls, fruit boxes or caps.
The cost of all these bookings ends up in the same financial summary for the team. Both you and the team can see exactly how much is owed and how much has been paid. By pulling reports, you can easily pack each team's order ahead of their arrival. These items also appear in Cup Manager's check-in features, so you can easily hand out the right number of products a team has booked when they check in.
Arrival information and transfer bookings
If you'd like, you can let teams enter arrival information covering how and when they'll reach the tournament. This is useful both for your own planning and for check-in, accommodation hosts and other logistics. The arrival information can also be used when scheduling the tournament, to make sure no team gets their first match before they've arrived.
You might also offer transfer from the airport or train station, either for a fee or for free. Cup Manager supports selling this alongside the arrival information the teams enter.
In addition to arrival information, you can also let teams enter departure information to get the equivalent details for that.
Financial overview
In the team account, teams can see an overview of their bookings and costs at any time, along with how much the team has paid so far.
This overview gives you and the team a clear, shared understanding of what remains to be paid.
Accommodation and Meal Planning
As with everything in Cup Manager, we've tried to connect different parts of the system so you benefit from the extra information it gathers.
Meal and accommodation planning is linked to the tournament's locations. Each location has an address, a name and an icon. With this information, we can automatically generate maps with directions to every location, including each team's dining halls and accommodation.
Once you've published meals and accommodation, every team can see where they'll be staying and eating through their team account.
Meal planning builds on the accommodation assignments through rules you can specify. A rule might say, for example, that all teams staying at Accommodation X should eat breakfast in Dining Hall 1, lunch in Dining Hall 2 and dinner in Dining Hall 3. Rules like these can save you many hours of clicking. On top of that, you can of course add manual exceptions for individual teams whenever you need to.
And naturally, you can easily pull reports for dining hall staff, accommodation hosts, fire safety and other stakeholders.

Every tournament is different. Have questions about your specific setup and how we can support it? Feel free to contact us for more information
Cup Manager support
Telefon: 046-52580E-post: support@cupmanager.net
Want to know more?
Get in touch with us, or pick a time to book a demo of Cup Manager. We look forward to showing you our system.
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